So I can only help with so much, I am more of a hardware person. I will follow up with an update if I fix my current issue.Īlso I should note, I am not super advanced with software issues. The worst part is getting rid of all the little tid-bits of the old Aura Software because that is the original problem. I have read on a few places if it doesn't work to revert back to an older version of Crate, or to uninstall and reinstall, which is not to bad. I have uninstalled the Creator app and am going to reboot but had started to type this so I haven't done that yet. Note: After I got mine working, I opened the Aura creator app that it came with and now Armoury Crate app crashes when I click on the "AURA Sync → "AURA effects" tab. My Logitech mouse and powerplay lights wouldn't work, but the logi software needed to have an update, so it wasn't an issue. My Motherboard is the only thing I have an RGB on right now and it is FINALLY working. Which I guess when you first boot it is supposed to pop up and start the process and ask but mine never did, if it did great! If not then go to the last link and click windows 10, then click the down arrow to make sure you are getting the DOWNLOAD not the uninstall file.įinally, click the installer and run it and after its done try it. Now after following Asus instructions on uninstalling, and doing all the other stuff, I restarted, went back to BIOS and changed the setting to auto download Armoury Crate. So this may work or maybe not? I did this after already uninstalling and it still was not working with Armoury crate so I reinstalled Aura and used Revo Uninstaller (to uninstall only Aura software!) and followed the Instructions from the Asus website starting from 1-3-1 using just Microsoft's settings uninstaller. I followed the first link and it did not fully work, but I had already uninstalled the original Aura software. I am not sure how big of a difference this makes but this is what I did. I turned this off, saved changes and exit. Restart PC, go into BIOS go to one of the last tabs in the menu not in EZ mode but advanced. (yours might be different, I have z390-E gaming), and find where it says something about Armoury Crate installing automatically. If you have the disk for your motherboard put that in and install Aura software again (unless you never got rid of it, And its the actual software not the service), and Revo Uninstaller. Then go to the web and download CCleaner. MAKE A RESTORE POINT BEFORE YOUR START JUST IN CASE! *Armoury Crate Download* Crate/HelpDesk_Download.*Instructions From Asus* (*start from 1-3-1*).When I try to uninstall it, an Unspecified error appears. The app does not open and just says that "AuraService Does not exist!" in a pop up. The Aura tab in the Armoury crate still displays the service error.Įdit: So after crashing one more time when trying to install the service from the official Asus website, an app for aura sync appeared on my desktop. I should have clarified this earlier, but right now the Aura service itself is uninstalled, and cannot be reinstalled without my PC crashing. Electronics Engineering Technician for the Canadian Department of National Defence Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD.Thermaltake Frio w/ Cooler Master JetFlo's in push-pull.Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire Sapphire NITRO R9-Fury in Crossfire *NONE*.
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